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Building contractor ordered to pay over €25,000 for defective flooring in a home

The Civil Division of the Court of First Instance of Jaén (Tribunal de Instancia, Plaza nº 3) has handed down Judgment no. 396/2026, dated 29 September 2026, fully upholding the claim brought by the owners of a home against the building contractor responsible for the construction. The ordinary proceedings concerned a claim for damage caused by construction defects in a home on the seventh floor of a residential building in La Vega de Acá (Almería).

Widespread defects in the home’s flooring

As the judgment records, it was fully proven that the contractor chose the materials and laid the flooring in the home. However, the floor showed serious workmanship defects that ended up compromising the comfort, physical safety and proper use of the property.

The main defects found in the flooring were:

  • Loose tiles with no adhesion to the substrate.
  • Detachment of the grout used to fill the joints.
  • Broken tiles, hairline cracks and cracking.
  • Tiles that sounded hollow when tapped, because they had not been fully bedded in adhesive.
Wood-effect tile with a broken corner and open joints around it
Herringbone tiled floor with open joints along the central seam

Expert evidence and laboratory tests in full agreement

The ruling rests on a rigorous analysis of the expert evidence submitted. On the one hand, the technical report drawn up by the expert architect found that the flooring defects were widespread throughout the home and that the situation had been getting worse over time as a result of the floor’s own exposure.

Wood-effect tiled floor with open joints and detached grout

On the other hand, the tests carried out by a specialist laboratory confirmed that good construction practice and the applicable technical standards (UNE EN 12004-2:2017 and UNE 138002) had not been followed:

  1. No back-buttering: The double application of adhesive (on the substrate and on the back of the tile) recommended for tiles larger than 30×30 cm was not used.
  2. Low bond strength: Tensile adhesion tests gave a maximum value of 2.68 kg/cm², far below the 8 kg/cm² required of the tile adhesive.
  3. Unsuitable adhesive: The adhesive was not spread over the whole surface of the tiles, was not suitable for underfloor heating and left voids in the terrace areas.
Lifted tile with the tile adhesive applied in dabs, not covering the whole surface of the tile

The entire floor has to be replaced

The judgment concludes that a partial repair, replacing only the damaged tiles, is not viable. The experts agreed that, since this is a widespread adhesion failure and it is impossible to obtain tiles of the same shade as those originally laid in 2023, the only way to guarantee the habitability and visual consistency of the home is to lift and replace all of the flooring.

The court’s ruling

Applying the principle of the reversal of the burden of proof in building matters, the court found that the contractor had failed to prove any external cause that would release it from liability. Accordingly, the presiding judge ruled as follows:

  • The building contractor is ordered to pay the owners €25,003.22 in compensation to cover the full repair of the flooring.
  • Statutory interest is payable from the date on which the claim was filed.
  • The defendant is expressly ordered to pay the legal costs of the proceedings.

Affected by building defects in your home?

If you have noticed deficiencies, cracks or faults in the materials and finishes of your property, it is essential to act quickly and to have a technical and legal team specialising in construction law on your side. At our firm we examine your case thoroughly and with no obligation, coordinating the expert reports needed to defend your rights and to demand the repair or compensation you are entitled to.

Do not hesitate to contact us; we will be happy to advise you and support you throughout the legal process.

📞 911 61 01 65

📧 dpcon@dpcon.es

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Your message will be added to a file for which DPCON RECLAMACIONES JUDICIALES S.L. is responsible. It will be used solely to process your data in order to deal with your request, in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 15/1999 (LOPD) and Royal Decree 1720/2007 implementing the LOPD, on data protection. Your data will not be disclosed to third parties, except where required by law, and will be kept until you request its erasure. You may at any time exercise your rights of access, rectification, portability and objection and, where applicable, restriction and/or erasure of processing, by writing to dpcon@dpcon.es with your personal details.

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